Real Facilities believes strongly that every person has the right to privacy. Real Facilities maintains information about its website visitors to provide a better, more personal experience for each visitor, and will never sell or trade such information. This information is used to make the visitor's web experience more enjoyable by learning about their preferences and browsing behavior. Along with the information gathered to personalize a visitor's experience, summary information is used to learn about the market generally.

Cookies
As almost every other commercial website does, our website offers cookies in order for its server to recognize a return visitor as a unique user. Cookies are small text files placed in a designated folder on a visitor's hard disk that allows Real Facilities to remember the visitor and to serve each visitor more personally on subsequent visits to the website. The cookies offered by the server are readable only by Real Facilities, and cookies cannot access, read or modify any other data on a computer. All web-browsers enable the user to refuse any cookie. If a visitor refuses the Real Facilities cookie our server does not gather any information on that visitor.

Information
Like most commercial websites, Real Facilities gathers information to understand what kind of browser a visitor is on, what operating system the computer uses, the IP address, and usage statistics (for example, which pages have been viewed and for how long.) This information enables our web developers to ensure that our customers’ preferences for computer compatibility are adequately met and that our website is efficiently structured to make their visit a useful and enjoyable experience and ensure that our customers’ needs are serviced properly. Real Facilities monitors how a visitor arrives at the website, which of our pages visitors arrive at via a search engine or directly, but cannot and will not gather information about any other sites the visitor has been on.

At times, Real Facilities may ask for more specific contact information to be entered as a means of registration before a visitor may access certain parts of the website that are available only to our clients and registered guests. Real Facilities uses this information to recognize its clients online and, with permission, to provide registered guests with additional information about our company and its services, and any other information specifically requested. A visitor may always opt not to enter any information about themselves if they so choose.

In some of our email, we use a click-through link to offer a visitor direct access to a specific page of our website, usually providing specific information of relevance to their business interests. When a visitor clicks one of these links, the traffic passes through a web server before arriving at the Real Facilities webpage that is the destination. We analyse website traffic patterns to help us determine customer interest in particular topics and measure the effectiveness of our customer-focused communications and the website layout.

Use
Relationships with our clients, customers and visitors to our website are very important to Real Facilities. Contact information provided to Real Facilities through our website or personally in the course of our business is never sold or traded. Information about visitors to our website is used for the sole purpose of serving our clients and visitors better. Web-visit information may be added to the visitor's business card information if it is available, as would be the case if the visitor is a client or business contact.

Permission
Real Facilities believes in permission-based marketing. If you don’t want to be invited to an online conversation, or if you don't want to be included in our website metrics, you can simply opt-out. Anytime, you may specify an opt-out status for email to opt-out@realfacilities.com. We value your permission to offer you our services and we thank you for this opportunity to serve your real estate needs and to engage with you in a business dialogue that offers you real solutions.

Notices
Real Facilities reserves the right to change this privacy statement at any time with notice being posted to this website. This Statement was modified on July 29, 2002.