Our Mission
We are a team of real estate professionals dedicated to
safeguarding the best interests of our clients at every stage of the real
estate process.
Our mission is to provide integrated real estate solutions for our clients.
We act solely as their advocates, so they are free to focus on their core
business activities.
In concert with our clients, we organize and deploy multidisciplinary
teams of experienced corporate real estate executives to apply our proven
systems, innovative technologies, and strategic advice. We make a substantial
commitment of our resources to satisfy our clients’ needs, and we
consistently exceed their expectations.
Our Values
Performance and Client Satisfaction
Our principal rôle is to be trusted advisors in all matters affecting
corporate real estate. We exceed our clients’ expectations in terms
of responsiveness and dedication, by consistently delivering high quality,
integrated real estate solutions, on time and within budget.
One of our distinguishing hallmarks is the depth of our focus on our client’s
mission. We respond not only to current requirements, but we also anticipate
our client’s future needs.
Real Facilities has gained distinction in the commercial
real estate industry by our ability to integrate with our clients’
executive teams, supporting them with outstanding professionals and resources.
Professional Integrity
Real Facilities as a corporation, and our employees as individuals, commit
to, and are accountable for, upholding the highest standards of ethical
behaviour and professional integrity.
We create an ethical working environment in which clients and employees
are treated with fairness and respect. Our clients demand this as a matter
of principle. Our employees expect it as an essential part of a productive
workplace. Our shareholders require it because it is the proven way to
protect and grow their investment.
As our business becomes more information-intensive, we accept a special
ethical responsibility to protect the private, privileged, and proprietary
data of our suppliers, strategic alliance partners, and our clients.
Responsibility and Ownership
Real Facilities has an equitable share ownership plan that is founded
on an understanding that it is in all our stakeholders’ interests
to award stock in the company to all those who make significant contributions
to our long-term relationships with our clients. We believe that employees
are motivated to achieve the highest levels of performance when they share
in the rewards of ownership of a financially successful and growing company.
Employee equity allows Real Facilities greater freedom to invest in the
development of value-added services for our clients and gives our employees
greater incentive to focus on our clients’ interests.
Because stock ownership is an integral component of our compensation at
Real Facilities, sustainable financial growth that enhances stock value
is important. With a stake in the firm, our employees have a vested interest
in keeping our services cost-effective, in the best interests of our clients.
Participation is a fundamental part of Real Facilities’ culture
of ownership and responsibility. Employees actively participate in addressing
important corporate issues and have a strong voice in our decision-making
processes. Those who take initiative and responsibility, who think and
act like owners, thrive at Real Facilities.
Teamwork and Trust
People of exceptional creativity, expertise, and determination —
working closely with our clients and each other — have earned our
reputation for pre-eminence. Recruiting excellence and supporting continuous
learning will continue to be the foundations of our success.
Real Facilities attracts and motivates recognized leaders in their fields
and supports them in their relationships with clients. We support these
relationships with outstanding multi-disciplinary teams: professional,
technical, marketing, managerial, and administrative.
To serve our business objectives, we provide opportunities for our employees
to improve their competencies and to grow professionally. We also encourage
new approaches to internal team building, so that we organize the best
talent, within Real Facilities, to satisfy our clients’ needs and
consistently exceed their expectations.
Responsiveness
Real Facilities is responsive to changing market opportunities and the
benefits of new technologies. This responsiveness is critical to the company’s
future as our client base grows. Competitive pressures intensify, technology
evolves, and information becomes ubiquitous — while knowledge becomes
scarce.
We address these challenges by expanding our technical capabilities and
integrating real estate solutions. Real Facilities applies new technologies,
with traditional skills and years of experience, to meet our clients’
changing real estate requirements. We selectively convert our unique knowledge
and skills into proprietary solutions and real estate services tailored
to our clients’ needs.
Real Facilities develops the infrastructure and strategic relationships
to represent our clients’ interests and to satisfy their real estate
requirements in all markets. We make strategic acquisitions of companies
and new capabilities to serve our clients better — where they are
and where they want to be.
Our Commitments
As corporate real estate executives, we are dedicated to
providing professional services and integrated real estate solutions that
contribute to the success and well being of our clients. To ensure our
success, while achieving the objectives of our clients, we make the following
commitments:
To our clients — We commit to place the highest
priority on the quality, timeliness, and competitiveness of our services
and solutions. We shall pursue our objective — to safeguard our
clients’ best interests -- with a commitment to personal integrity
and the highest professional standards.
To our colleagues — We commit to promote an environment
that encourages new ideas, high-quality work, and professional achievement.
We shall treat our fellow employees honestly and fairly, and ensure equal
opportunity for employment and advancement. We shall share the rewards
of success with those whose honest efforts contribute to that success.
To our strategic alliance partners — We commit
to be fair and professional in all our business dealings and to honour
our undertakings. We shall do business with vendors, suppliers, and subcontractors
who will adhere to our ethical standards and commitment to quality products
and exceptional services.
To our shareholders — We commit to enhance and
preserve the reputation of the company and its value to our clients. We
shall strive to achieve a fair return on our shareholders’ investment
in us.
To our global community — We commit to be responsible
citizens, respecting the laws and customs of each community in which we
live and conduct business. We shall operate our business in ways that
contribute to a sustainable environment. We have an ongoing commitment
to give back to the communities in which we grow and prosper.
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